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How fandi188 Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and what we do with it.

Account data protectionDANA, OVO, GoPay payment privacyCookie and device data clarityYour right to request data accessRetention period transparency
fandi188 How fandi188 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct inaccurate details, or raise a concern about how your information is handled, use any of the contact paths below. We aim to respond to data-related requests within a reasonable timeframe. Have your registered email or account number ready so we can verify your identity before actioning any request.

Live Chat Open the chat icon from any page inside the lobby. Identify yourself with your registered email and describe your data request clearly.
Email Support Send your data request to our support address. Include your account details and the specific action you need — access, correction or deletion.
Account Settings Some data changes — like updating your linked GoPay or OVO number — can be actioned directly inside your account profile without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption across account login, wallet linking, and payment processing. Cookies on fandi188 track session state and load preferences; you can adjust cookie permissions in your browser settings at any time. Data retention periods vary by data type — transactional records are kept longer than session logs. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us through the paths listed on this page.

Encrypted Wallet Links

When you connect DANA, OVO, or GoPay, the link is stored using encryption. We never expose raw wallet credentials in any system log or support record.

Cookie Controls

We use session and preference cookies. You can block non-essential cookies via your browser without losing access to your account or lobby features.

Data Retention Policy

Active account data is kept while your account remains open. After closure, we retain only what applicable law requires. You can request a timeline for your specific data.

Access and Correction Rights

You can ask us to confirm what data we hold about you, correct anything inaccurate, or request deletion where no legal obligation requires us to retain it.

Privacy Policy Questions We Get Asked

Below are the questions we see most often from people reading this policy. If your question is not here, reach out through live chat or email and we will get back to you with a specific answer.

We collect your name, email, phone number and the payment method you register — DANA, OVO, or GoPay. We also log device and session data for account security purposes.

We share your data only with payment processors needed to complete your DANA, OVO, or GoPay transactions, and where required by applicable law. We do not sell your data.

We keep your data while your account is active. After account closure, retention periods follow applicable legal requirements. Contact us to ask about your specific data timeline.

Yes. Send a data access request through live chat or email. We will verify your identity using your registered account details before sending any information.

Submit a deletion request via email or live chat, including your account number. We will process it where no legal obligation requires us to keep the data.

We use cookies to manage your login session and remember display preferences. You can disable non-essential cookies in your browser settings without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.